VEGANNECTION FAQs

GENERAL

Vegannectionis the world’s first 100% vegan loyalty cashback card, that allows you to save your money, save the animals and save the planet.

To make the vegan shopping experience better and more economic, to bring veganism closer to those who are not yet vegan, to further connect vegans, to support 100% vegan businesses and, to make a small difference towards saving the planet.

The fact that it is virtual means it does not involve the production, shipping and delivery of plastic cards, all the while being 100% vegan.

Considering the Vegannection card can only be used in our partner companies which are 100% vegan, together with the fact our clients don’t have the option to withdraw cash via ATMs nor any other way, there is no doubt that the Vegannection card is 100% vegan.

ABOUT OUR PARTNERS

Vegannection started with UK-based partners, more precisely from London. However, we are already working on taking Vegannection to other countries, both in Europe and beyond.

Of course! Every suggestion is welcome. The only condition is that the establishment is 100% vegan.

Absolutely! Especially if you travel to a city where Vegannectionhas partners, and even if you don't, you will motivate us to partner up with 100% vegan establishments in your city as soon as possible.

It is hard for us to imagine a single place in the world without a fruit store, a florist, etc.

GETTING THE CARD

The Vegannection card is 100% free. There are no set up fees, no monthly fees, no money transfer fees, no transaction fees and no renewal nor any other fees!

No you don't. But you can use it to buy only vegan products.

Just sign up via our website for your virtual Vegannection card that you can access at any moment through your Vegannection Profile.

Anyone in the world can have a Vegannection card, but it can only be used in our partner stores.

You just have to be a legally competent adult with a valid mobile telephone number. No proof of income is needed, there is no credit check, nor it is required to have a bank account.

Of course! An association can obtain extra monthly income if their followers vegannect with them. That way, the association will get 0,5% of all of their purchases.

LOADING THE CARD

You can load your card via online bank transfer, indicating your mobile phone number in the reference.

UK Faster Payments will normally arrive in your account in less than 3 hours. UK BACS Payments will arrive in your account within 3 business days.

Go to your Profile, and click the 'Load your card' button for all the information you need to make the transfer.

Yes, just give them Vegannection’s bank details and tell them to put your mobile phone number in the reference.

Yes. In case you no longer want to be a Vegannection user, we will transfer the money on your card to the bank account you provide to us. The rewards you gained cannot be withdrawn, only spent in our partner businesses.

MAKING PAYMENTS

In all Vegannection partner businesses.

You just need to type in your mobile phone number into the cashier’s device and then confirm the payment inside your Vegannection Profile. If you're making an online purchase, you just need to type in your mobile phone number and then either your password or SMS/mail verification code.

Yes, because you need to confirm the payment inside your Vegannection Profile, and for online payments you will receive the verification code via SMS.

CASHBACK AND CHARITY PROGRAM

Other than knowing that their purchases are not supporting, in any way, non-vegan products, services and companies, Vegannection’s clients receive a 2% cashback reward on ALL of their purchases made with the Vegannection card and 0,5% of ALL their purchases goes to the vegan cause of their choice.

Each of our cardholders can choose a beneficiary that receives 0.5% of all their purchases. The beneficiary can be a vegan non-profit organization or vegan activist. The 0.5% will be donated to the selected beneficiary in the form of donations.

You can always change, delete or add your beneficiary. You just need to go to your Profile settings and edit it. There are no restrictions.

There are no spending requirements. No matter where our clients do their shopping and no matter what items they buy or how much money they spend, as long as they shop in our partner businesses, they will get their 2% cashback. As soon as they accumulate £5 in cashback rewards, they can spend them in whatever partner store they want, to buy whatever they want, whenever they want.

As soon as you get £5 in cashback rewards, it will appear automatically in your card balance.


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Company: Vegannection Ltd
Company No: 11664517
Inc. 7 November 2018

Address: Kemp House, 160 City Road,
London, United Kingdom, EC1V 2NX

WhatsApp: +447365125282
Email: team@vegannection.com